PhotoRobot Legal Definitions & Glossary

This document represents the PhotoRobot Legal Definitions & Glossary: Version 1.0 — PhotoRobot Edition, uni-Robot Ltd., Czech Republic.

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1. Introduction - Legal Definitions & Glossary

This Legal Definitions & Glossary (“Glossary”) provides definitions of terms used across PhotoRobot’s legal documents, including:

• Terms of Service
• License Agreement
• Privacy Policy
• GDPR Privacy Notice
• Data Processing Agreement (DPA)
• Acceptable Use Policy (AUP)
• Service Level Agreement (SLA)
• Customer Support Terms

Where definitions differ slightly between documents, the definitions in this Glossary prevail.

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2. Key Terms

A

Account

A user account created on the PhotoRobot Cloud for accessing services.

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Account Owner

The individual or entity responsible for the Account, billing, permissions and security.

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API (Application Programming Interface)

Programmatic interface provided by PhotoRobot for integrating external systems.

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Authorized User

An individual permitted by the Customer to access the Service.

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B

Backup

Data copies created for redundancy and disaster recovery purposes, stored within Google Cloud Platform (GCP).

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Billing Date

The recurring monthly date when subscription fees are charged.

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C

CL (Controls Local)

Locally installed desktop software requiring a license key for activation.

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Cloud 2.0

Enhanced cloud extension enabling hybrid local/cloud workflows and CL synchronization.

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Confidential Information

Non-public business or technical information disclosed between Customer and PhotoRobot.

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Controller

The entity determining the purposes and means of processing personal data (as per GDPR).

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Customer

Any individual or entity using the Service, including Account Owner and Authorized Users.

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Customer Data

Any data, content, images, metadata, or files uploaded or processed through the Service.

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D

Data Processing Agreement (DPA)

A required GDPR contract governing processing of personal data by PhotoRobot on behalf of the Customer.

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Data Subject

Any identified or identifiable natural person whose data is processed.

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Device Log / Diagnostic Log

Technical data generated by Robots or software, used for troubleshooting and analytics.

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Downtime

Periods during which the Service is unavailable, excluding maintenance or force majeure.

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E

Enterprise Customer

A Customer with a custom commercial contract, higher-tier SLA, or premium support.

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F

Firmware

Embedded software running on PhotoRobot Robots controlling motors, sensors and internal logic.

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Force Majeure

Unforeseeable events outside reasonable control (natural disasters, large-scale outages).

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G

GDPR (General Data Protection Regulation)

EU Regulation 2016/679 governing data protection and privacy.

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Glossary

This Legal Definitions & Glossary document.

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H

Hosting Provider

A third-party provider responsible for infrastructure hosting (e.g., Google Cloud Platform).

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I

Incident

Any event affecting availability or performance of the Service.

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Intellectual Property (IP)

All copyrights, trademarks, patents, trade secrets, software, firmware and documentation owned by PhotoRobot.

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L

License Agreement

Contract granting permission to use PhotoRobot's software, firmware, CL, Cloud 2.0, and related components.

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Licensed Software

Controls Local, Cloud 2.0 software components, activation utilities, installers and tools.

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M

Maintenance Window

Pre-scheduled period for updates, during which the Service may be temporarily unavailable.

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Metadata

Data providing information about other data, including timestamps, parameters, project settings.

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Monthly Uptime Percentage (MUP)

Percentage of minutes in a calendar month when the Service is available.

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P

Personal Data

Any information relating to an identified or identifiable natural person.

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PhotoRobot Robots (Robots)

Physical devices produced by PhotoRobot, such as TurnTable, Cube, Robotic Arm, Frame, Carousel and related modules.

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Processor

Entity processing personal data on behalf of the Controller (PhotoRobot acts as Processor for Customer Data).

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R

Remote Access Session

Temporary support session where PhotoRobot engineers access Customer systems with permission.

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Rendering / Processing Queue

Cloud-based system where uploaded assets are processed into final formats (3D spins, images).

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S

SCC (Standard Contractual Clauses)

EU-approved transfer mechanism for personal data sent outside the EEA.

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Service

Collectively: PhotoRobot Controls Cloud, Cloud 2.0, APIs, project management tools and all cloud functions.

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Service Credits

Compensation applied under SLA if availability falls below guaranteed levels.

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Sub-Processor

A third party engaged by PhotoRobot to process personal data on its behalf.

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Subscription Plan

Pricing tier defining features, limits and billing terms.

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Support Terms

Customer Support Terms governing support processes and standards.

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T

Terms of Service (ToS)

Primary contract governing use of the Service.

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Token / Access Token

Authentication token required for secure API or Cloud access.

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U

Unauthorized Use

Any activity prohibited by the AUP or ToS.

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W

Warranty Disclaimer

Statement that the Service is provided “as is,” as included in ToS and License Agreement.

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Z

(placeholder for future expansions if CZ terminology is added)